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Eldimor Production

Effective date: 23/09/2026

 

1. Who We Are

 

Eldimor Production, operated by EL DIMOR ADVERTISING L.L.C S.O.C. (“Eldimor,” “we,” “us,” or “our”), respects your privacy.

 

This policy explains how we collect, use, store, and share personal information when you contact us, visit our website, book our studio, or use our photography, videography, event coverage, and production services.

 

2. Information We Collect

 

Depending on your interaction with us, we may collect:

 

* Contact information: Name, email address, telephone number, and company details.

* Booking and project information: Production briefs, shoot locations, schedules, correspondence, and service preferences.

* Billing information: Invoice details, payment confirmations, and transaction records.

* Production materials: Photographs, video footage, voice recordings, interviews, and other materials containing identifiable individuals.

* Website information: IP address, browser type, device information, and browsing activity, where collected through website tools or cookies.

 

Information may come directly from you, from clients arranging a production in which you participate, or from your use of our website.

 

3. How We Use Your Information

 

We use personal information to:

 

* Respond to enquiries and prepare proposals.

* Manage bookings, contracts, payments, and project communication.

* Plan, film, edit, and deliver production work.

* Coordinate authorised crew, talent, and service providers.

* Maintain business records and meet applicable legal obligations.

* Protect our systems and prevent misuse.

* Send promotional communications where permitted and with consent where required.

 

We process information with your consent or another basis permitted under applicable law, including where necessary to perform a contract or meet a legal obligation.

 

4. Photography, Filming, and Promotional Use

 

Our services may involve recording individuals’ images, voices, and participation in events or productions.

 

The intended use of this material should be explained through the relevant project arrangements, filming notices, and releases. Where we process footage on a client’s behalf, we follow their documented instructions and applicable requirements.

 

Use of identifiable production material in Eldimor’s portfolio, social media, website, or advertising is subject to appropriate permissions and any necessary individual consent. Booking a service or attending an event does not, by itself, provide unrestricted permission for promotional use.

 

5. Sharing Your Information

 

Where necessary for the purposes above, we may share relevant information with:

 

* Authorised employees, production crew, editors, and contractors.

* Hosting, cloud storage, file delivery, and communication providers.

* Payment providers and professional advisers.

* The commissioning client and authorised project recipients.

* Authorities where disclosure is legally required.

 

We limit sharing to what is necessary and require appropriate confidentiality and data protection arrangements.

 

6. International Processing

 

Some service providers may store or process information outside the UAE. Where this occurs, we apply the safeguards or other transfer conditions required by applicable law. You may contact us for information about relevant recipients and safeguards.

 

7. Cookies

 

Where our website uses cookies, we explain their purposes and provide consent controls where required for optional analytics or advertising cookies. You may also manage cookies through your browser settings.

 

8. Retention and Security

 

We retain information only for as long as needed for the stated purposes, agreed project arrangements, and applicable legal requirements. Retention depends on the type of record and its purpose. Footage and project archive periods should be specified in the relevant service agreement.

 

We use appropriate technical and organisational measures to protect personal information. No storage or transmission method is completely secure.

 

9. Your Rights

 

Subject to applicable law, you may request access to, correction of, deletion of, or transfer of your personal information. You may also request restrictions on processing, object to certain uses, and withdraw consent where processing relies on it.

 

You can opt out of promotional messages at any time. Withdrawal does not affect processing lawfully carried out beforehand.

 

Contact us to exercise your rights or raise a concern. We may need to verify your identity. You may also complain to the competent data protection authority.

 

10. Children’s Information

 

Productions involving children require appropriate arrangements with the commissioning client and a parent or legal guardian, including consent where required.

 

11. Policy Updates

 

We may update this policy to reflect changes in our services, practices, or legal requirements. The current version will display its effective date.

 

12. Contact Us

 

For privacy enquiries or requests:

 

Eldimor Production

Legal entity: EL DIMOR ADVERTISING L.L.C S.O.C.

Email: Eldimormarketing@gmail.com

Telephone: +971 58 102 4485

Location: Dubai, United Arab Emirates